1 to 25 of 31 Proactive Monitoring Jobs in the North West

incident detection, notifications, triage, and resolution. Key Responsibilities: Pipeline Approach: Adopt a pipeline approach to enable observability of services deployed across multiple environments, balancing monitoring, logging, and tracing based on service classification. Intelligent Alerts: Design and build intelligent alerts using pipelines, onboarding automated runbooks triggered with clear audit/… logs in service management tools like Jira Service Management. Dashboards: Create and maintain dashboards for proactive monitoring of services to help teams resolve incidents quickly. Monitoring Capability: Continuously improve monitoring capabilities to identify key alerts and thresholds for early warnings before services fail. Automation: Enable intelligent … and commercial observability tools (e.g., Prometheus, Grafana, NewRelic). Expertise in cloud environments (e.g., AWS, Azure) and infrastructure as code (IaC) tools like Terraform. Monitoring and Observability: Experience in creating and maintaining dashboards for proactive monitoring of services. Ability to design and build intelligent alerts using pipelines More ❯

Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor More ❯

What you’ll be doing: Public Cloud Infrastructure Management which involves provisioning, configuration and maintaining various Cloud resources to ensure scalability, reliability and security. Monitoring and Performance Optimisation by implementing monitoring solutions to track performance and identify areas for optimisation to enhance user experience and automate improvements where … possible. System Availability and Reliability by ensuring high availability and data integrity through proactive monitoring, alerting, backups and DR planning and testing. Continuous Improvement by staying updated with the latest Cloud & Infrastructure technologies and continuously evaluating and proposing enhancements to existing systems, services and processes whilst also ensuring More ❯

We are looking for a proactive and customer-focused Apprentice Unified Comms Engineer to strengthen our technical support department. In this role, you will be the first point of contact for internal and external users experiencing technical issues and will provide timely and effective resolutions. Role First point of … other IT systems. Escalation: Escalate complex issues to higher level technical teams. Troubleshooting: Utilise available tools and knowledgebase to troubleshoot common technical issues. System monitoring: Assist with proactive monitoring of critical IT systems and escalate potential issues. Training The company may offer a full-time position at More ❯

might arise. Liaise with third party partners, suppliers and other parties when required. Maintain the security, integrity and performance of our systems through regular, proactive monitoring and housekeeping. Keep colleagues informed regarding any issues which arise, take remedial action where necessary, using available tools where applicable. SKILLS, KNOWLEDGE More ❯

Your role will involve investigating and resolving problems, as well as providing essential information about our systems and infrastructure. You'll be responsible for monitoring and maintaining our network and server infrastructure, identifying any errors or faults that may arise. In addition, you'll provide advice and training to … crucial to your success in this role. You'll also be tasked with resolving incidents and problems, including documenting root causes and implementing remedies. Proactive monitoring and raising improvement suggestions will be part of your daily routine, as well as highlighting and implementing process and system improvements. Integrating More ❯

training materials and deliver education to clients as and when required Share knowledge, experience and documentation across the team Infrastructure/Component Activities Proactively monitoring endpoints using various tools Provide administration services to admin centres such as Exchange, Teams and SharePoint Develop and implement compliance and configuration policies to More ❯

GPG, SSH, HTTPS). Awareness of Security Information and Event Management (SIEM) tools and adherence to security best practices and ISO27001 standards. Experience with monitoring and logging platforms such as the ELK stack, DataDog, or Logz.io. REQUIRES BRITISH CITIZENSHIP OR ILR Interested in the role? Please apply directly to More ❯

GPG, SSH, HTTPS). Awareness of Security Information and Event Management (SIEM) tools and adherence to security best practices and ISO27001 standards. Experience with monitoring and logging platforms such as the ELK stack, DataDog, or Logz.io. REQUIRES BRITISH CITIZENSHIP OR ILR Interested in the role? Please apply directly to More ❯

GPG, SSH, HTTPS). Awareness of Security Information and Event Management (SIEM) tools and adherence to security best practices and ISO27001 standards. Experience with monitoring and logging platforms such as the ELK stack, DataDog, or Logz.io. REQUIRES BRITISH CITIZENSHIP OR ILR Interested in the role? Please apply directly to More ❯

GPG, SSH, HTTPS). Awareness of Security Information and Event Management (SIEM) tools and adherence to security best practices and ISO27001 standards. Experience with monitoring and logging platforms such as the ELK stack, DataDog, or Logz.io. REQUIRES BRITISH CITIZENSHIP OR ILR Interested in the role? Please apply directly to More ❯

GPG, SSH, HTTPS). Awareness of Security Information and Event Management (SIEM) tools and adherence to security best practices and ISO27001 standards. Experience with monitoring and logging platforms such as the ELK stack, DataDog, or Logz.io. REQUIRES BRITISH CITIZENSHIP OR ILR Interested in the role? Please apply directly to More ❯

GPG, SSH, HTTPS). Awareness of Security Information and Event Management (SIEM) tools and adherence to security best practices and ISO27001 standards. Experience with monitoring and logging platforms such as the ELK stack, DataDog, or Logz.io. REQUIRES BRITISH CITIZENSHIP OR ILR Interested in the role? Please apply directly to More ❯

GPG, SSH, HTTPS). Awareness of Security Information and Event Management (SIEM) tools and adherence to security best practices and ISO27001 standards. Experience with monitoring and logging platforms such as the ELK stack, DataDog, or Logz.io. REQUIRES BRITISH CITIZENSHIP OR ILR Interested in the role? Please apply directly to More ❯

sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands … to face Check and be ready for disaster recovery or business continuity plans to be brought into action Carry out critical checks that enable proactive action to prevent any significant failure To be successful within this role, our ideal candidate will: Demonstrate a passion and enthusiasm for IT and … internal & external to the business Be able to provide friendly customer serviceto internal & external stakeholders in an often high pressured & fast paced role Be proactive with the ability to multitask and prioritise - ensuring technical requests are see through to completion Be a diligent personality, with a high attention to More ❯

as ambassadors for Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery speed with standardisation and risk reduction. The role involves proactive monitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement initiatives. Regular engagement with Tribe leadership and … ll do Manage a team of Service Assurance Managers across Tribes, ensuring effective training, coaching, and onboarding. Drive continuous enhancement of Service Management by monitoring KPIs and compliance while addressing risks. Act as the primary liaison for business stakeholders and Tribe leadership to promote best practices and secure support. … to secure alignment and support for Service Management practices. Deep understanding of ITIL4, DevOps, SecOps, and IT infrastructure, coupled with strong analytical skills for monitoring service quality, performance metrics, SLAs, and risk management. Adept at planning and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable More ❯

and services provided by the organisation. The Support Engineer will also ensure that client solutions maintain operational continuity through fault analysis and by conducting proactive monitoring activities in line with organisational and contractual service level agreements. Main Duties & Responsibilities Work with the equipment, hardware and services supplied and … of outgoing calls to customers. 75% of incoming calls answered per month. Ensure call centre availability unless assigned a specific task. Taking ownership and monitoring escalations through to conclusion, whilst keeping the customer fully informed of the progress. Successful Candidates Will have previous experience in Tech support roles and More ❯

Response team is part of the Enhanced Support Services (ES2) organisation within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by … management (including leading calls with internal/external participants) for customer's critical workloads Contribute to Problem Records for customers Conduct continuous real-time proactive monitoring of customer metrics Prioritize, manage, and own emerging and developing customer issues from start to finish Monitor and manage communications during high More ❯

infrastructure. Ensure compliance with industry standards and regulations (e.g., GDPR, PCI DSS, relevant aviation regulations). Conduct regular security audits and vulnerability assessments. Performance Monitoring and Troubleshooting: Monitor system performance and identify potential bottlenecks. Troubleshoot and resolve infrastructure-related issues. Implement proactive monitoring and alerting systems. Collaboration More ❯

infrastructure. Ensure compliance with industry standards and regulations (e.g., GDPR, PCI DSS, relevant aviation regulations). Conduct regular security audits and vulnerability assessments. Performance Monitoring and Troubleshooting: Monitor system performance and identify potential bottlenecks. Troubleshoot and resolve infrastructure-related issues. Implement proactive monitoring and alerting systems. Collaboration More ❯

infrastructure. Ensure compliance with industry standards and regulations (e.g., GDPR, PCI DSS, relevant aviation regulations). Conduct regular security audits and vulnerability assessments. Performance Monitoring and Troubleshooting: Monitor system performance and identify potential bottlenecks. Troubleshoot and resolve infrastructure-related issues. Implement proactive monitoring and alerting systems. Collaboration More ❯

delivering a first class efficient service IT literate What will your role look like? Efficiently and profitably scheduling and dispatching engineers to customers Proactively monitoring engineer's activity Managing all phone and email messages from customers/engineers/company personnel and processing support tickets accordingly within the agreed More ❯

Experience working collaboratively with external Digital Agencies. Experience within the travel industry is desirable but not essential. This is an exciting opportunity for a proactive and results-oriented Ecommerce Executive to join a dynamic and growing luxury company and make a tangible impact on their online success. Please note More ❯

and technology through them./p p b Accountabilities/b/p ul li Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning./li li Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar …/li li Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience./li li Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning./li li Collaboration with More ❯

provide constructive input to colleagues, identify and act upon own and team training and development needs, provide support to career planning of team members Proactive management o... More ❯