7 of 7 Proactive Monitoring Jobs in the East Midlands

requests, and ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don't need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established … bring that positive impact home. What You'll Do: L2 Service Desk Analyst Investigate and resolve incidents and service requests in line with ITSM processes. Respond to alerts from monitoring tools (e.g., Logic Monitor) and address underlying issues. Implement technical changes, preparing and presenting to CAB when required. Support patch management, event management, and proactive monitoring activities. More ❯

Job Overview Teamwork Partnership is currently seeking an experienced and proactive IT Support Team Leader to oversee our clients technical support team. This role will involve managing daily operations, providing guidance to team members, and ensuring exceptional customer service is delivered. The ideal candidate will possess strong technical skills and a passion for problem-solving, with the ability to More ❯

Career development within a supportive and forward-thinking environment This role will involve a mix of onsite work, office-based tasks, and collaboration with other engineers, so a flexible, proactive approach is key. If you're ready to take the next step in your IT career with a company that values expertise, reliability, and customer care — apply today! We More ❯

high performance and professional growth Manage and optimise the firm’s cloud environments, accelerating the move to Microsoft Azure (IaaS, PaaS, SaaS) Ensure system availability, resilience, and performance through proactive monitoring and maintenance Implement and maintain robust IT policies, processes, and procedures aligned with best practices Manage vendor relationships and handle technical escalations effectively Oversee disaster recovery, business More ❯

high performance and professional growth Manage and optimise the firm’s cloud environments, accelerating the move to Microsoft Azure (IaaS, PaaS, SaaS) Ensure system availability, resilience, and performance through proactive monitoring and maintenance Implement and maintain robust IT policies, processes, and procedures aligned with best practices Manage vendor relationships and handle technical escalations effectively Oversee disaster recovery, business More ❯

IT Support Engineer Managed Service Provider (MSP) Kettering, UK Full-Time £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We re working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT Support … and collaborative team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will More ❯

IT Support Engineer – Managed Service Provider (MSP) Kettering, UK | Full-Time | £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We're working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit an experienced IT Support … and collaborative team. The Company Our client is fast-growing IT consultancy and MSP supporting a broad range of businesses across multiple industries. They pride themselves on delivering reliable, proactive, and customer-focused technology solutions, from cloud services and cybersecurity to infrastructure support. This is an excellent opportunity to join a forward-thinking company where your technical skills will More ❯