2 of 2 Proactive Monitoring Jobs in the North East

closely with the Project Delivery Manager to plan, design, and execute IT projects. * Incident Management - Act as an escalation point for major incidents, working collaboratively to resolve critical issues. * Proactive IT Monitoring - Identify potential issues before they impact customers and recommend improved solutions. * Customer Excellence - Deliver outstanding customer service, keeping clients updated and ensuring seamless IT performance. * Continuous … experience. ? Strong communication skills - confident in customer-facing situations. ? Self-motivated & adaptable - able to work independently and as part of a dynamic team. ? Excellent troubleshooting & problem-solving abilities. ? A proactive mindset - able to manage workloads, prioritise effectively, and work under pressure. ? A full, clean UK driving license - this role includes occasional travel. Technical Skills We're Looking For: ?? Operating More ❯

Crime team operates as a crucial Second Line of Defence, safeguarding the bank against evolving threats including money laundering, fraud, terrorist financing, and sanctions. We're looking for a proactive and resilient Financial Crime Risk Manager to report directly to our Deputy CRO (MLRO). This isn't just a role; it's an opportunity to build and embed … a new assurance programme within your first 12 months, driving proactive framework enhancement and strategic risk mitigation. While you'll manage some reactive BAU, your core focus will be on shaping Atom's robust financial crime future. If you thrive in a dynamic, fast-paced environment and have a passion for protecting customers and the bank, we want to … delegation from the MLRO for daily business sign-off. Risk Advisory & Mitigation: Act in an advisory capacity, assessing financial crime implications for new products, policies, and initiatives, and proactively monitoring risks from counterparties and outsourced partners. Investigations & Compliance: Conduct financial crime investigations, contribute to policy maintenance, assist with regulatory reports, and ensure positive regulatory engagement. Industry Influence: Represent the More ❯