Desktop Support Engineer / 2nd Line Technical Support Technician
- Hiring Organisation
- AWD online
- Location
- East London, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,000 per annum
competing demands Maintain High Ticket Quality: Ensure accurate, detailed and professional ticket updates Follow ITIL Processes: Adhere to incident, request, change and problem management procedures CANDIDATE REQUIREMENTS Proven experience in a similar IT support role with a solid technical background Strong client-facing communication skills with the ability … ability to work using your own initiative Ability to follow established processes and escalate issues appropriately to meet SLAs Highly organised with effective time-management skills BENEFITS Annual Salary up to £34,000 pro rata with a bonus up to £5,000 Working in an inclusive environment Industry renowned ...