2 of 2 Problem Management Jobs in Exeter

services running against agreed performance targets. You'll handle secure configuration and IT asset control, manage service components, and take ownership of incidents and problem investigation through to resolution. You'll also apply change control procedures and engage with users and stakeholders to understand their needs. You will need … proven experience in the following: Application support and maintenance Configuration management and IT asset control Service availability, capacity and component management Change, incident and problem management ServiceNow Stakeholder engagement Continual service improvement and process efficiency work would be beneficial. You'll need to hold ...

team and liaises with the TechnicalOperations teamsas necessary. You will also be involved in some project work such as the further development of Service Management, Reporting and Monitoring toolsets and support ongoing activities with Configuration and Asset Management. Main duties of the job Develop,maintainand publish processes and procedure … service owners in other areas of the NHS, to ensure the effective delivery of services Assist with wider team activities, including Configuration and Asset management and Continual Improvement management. Assist with the development and operation of a problem management function. About us NHS England has a wide ...