3 of 3 Problem Management Jobs in Glamorgan

effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management, present recommendations for service improvements and manage the changes associated with the recommendations agreed for implementation What ...

Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances … final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft ...

DevSecOps automation, secure pipelines, continuous delivery and operational excellence. FinOps cost optimisation, cloud spend awareness and responsible resource usage. Linux & Storage system administration, storage management and troubleshooting. Network Operations cloud networking, connectivity, monitoring and resilience. Platforms supporting and enhancing internal cloud platforms, tools and shared services Youll be part … apply them. Ownership and initiative - learning how to investigate issues, document your findings and work with your team to resolve them. Problem management - exploring how to identify and assess problems across systems, processes and services at strategic, tactical or operational levels. Systems design - contributing to the design ...