1 of 1 Problem Management Jobs in Stevenage

we are ideally seeking applicants with Security Clearance The Computacenter ITIL service will support the customers ITIL process to enable the customer to deliver their ITIL services, such as problem and change management. The ITIL team works with the customer and a typical day could involve attending customer led ITIL meetings, for example a problem review or change … board, and collaborating with stakeholders to follow the customers ITIL procedures to maintain compliance of them. Youll be supporting ITIL services and process for asset, change, release, incident and problem management based at a customer site in Stevenage What youll do Provide support as an ITIL generalist, interfacing into our customers ITIL teams. Provide change control support ensuring … governance and compliance with our customers process. Contribute to problem management by identifying trends, analysing root causes, and supporting resolution planning. Participate in an on-call rota with the team, to assist with incident management if needed. (nb: Actual callouts would be rare, and this responsibility would include an additional standby payment with bonuses for public holidays. More ❯