1 of 1 Problem Management Jobs in Stevenage

Head of Service Governance & Improvement

Hiring Organisation
M Group
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Want to come and be a part of it? In this role, you will be responsible for shaping, embedding and governing a consistent Service Management Framework that ensures services are delivered efficiently, reliably and in line with organisational expectations. You will lead our continual service improvement approach, driving measurable … governance and a culture of accountability across the service landscape. Youll also oversee key areas including change and release governance, ITSM platform strategy, configuration management and problem management maturity. This is an exciting opportunity to influence service culture at scale and deliver predictable, high-quality outcomes ...