2 of 2 Problem Management Jobs in Warwickshire

with business needs and risk appetite. You'll assess complex incidents, lead technical teams and bridge calls, authorise recovery options, and deliver timely, accurate communications throughout. Working closely with Problem Management, you'll help prevent future incidents by assisting with establishing root cause and driving continuous improvement through Post Incident Reviews. Your role will also include producing robust … a solutions-focused mindset and the ability to influence at all levels, including senior leadership. You will also have: • Strong, demonstrable experience in Major IT Incident and/or Problem Management • Experience operating in a multi-vendor and multi-platform IT infrastructure environment • Experience dealing with networking, infrastructure and cloud technology incidents • A confident communicator with the ability More ❯

London - We offer a hybrid working model. What you'll do As a Lead Network Security Operations Center (NSOC) Engineer, you'll be responsible for overseeing and supporting the management of Network Security capabilities within the NSOC. You'll serve as a technical leader and provide guidance on incident, change, and problem management activities. Additionally, you'll … by the NSOC meet customer and stakeholder requirements. Create and present regular performance reports to the Senior Leadership team. Mentor junior team members to support their professional development Lead problem management initiatives to identify key trends and execute remediation plans for recurring incidents. About you A degree in Cyber Security related discipline or equivalent experience 5+ years of More ❯