Desktop Support Engineer
- Hiring Organisation
- Vallum Associates Limited
- Location
- Warwick, Warwickshire, West Midlands, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £250 per day
Raising of IT tickets if unable to resolve by existing EUS team. Feedback queries and issues through hyper care queue for resolution and management Provide support to wider programme team to update knowledge articles with common queries experienced and resolution Manage, respond to and resolve all End User … related incidents and problems Installation, configuration and management of End User Devices and Applications Responding to and containing IT Security threats and major incidents related to End User Devices and Applications Liaising with 3rd party Vendors like HP or Dell to resolve the issues Reduction in repeat incidents through ...