Information Technology Desktop Support (Backfill/Secondary Support)
Witney, England, United Kingdom
Sky Systems, Inc. (SkySys)
deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling. · Experienced in repeat call analysis and developing preventive actions · Experienced in Problem management Excellent written and oral communications skills with clients and management as well as people skills. Ability to work with deadlines and … Certification. · May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP) Experience of ticketing tools (ServiceNow/Remedy etc.), _ Non-Technical _ Good Customer management skill, Good in oral and written communication Able to interact and work with customers at different levels. Driven and result oriented. Passionate about the More ❯
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