1 of 1 Problem Management Jobs in Wolverhampton

patching. Ensures that customer challenges are responded to, and information is shared with customers in line with our documented security policies. Verifies all change management processes are followed and documented as per the current guidelines. Documentation Creates Knowledge base articles to record and document fixes to common customer challenges. … team. Professional Development Effectively completes training within the timeframe required by the business. Maintains current knowledge of technological innovations and trends. Process Follows Change Management processes to implement configuration changes.? Follows Problem Management processes to troubleshoot and resolve recurring issues.? Participates in the on-call rotation ...