similar. Experience using IT service desk ticketing systems (e.g., ServiceNow) is an advantage. Soft Skills & Behaviours: Excellent customer service skills with a proactive, problem-solving approach. Strong communication skills, both verbal and written. Ability to prioritise workloads and work under pressure. Strong troubleshooting abilities, knowing when to research More ❯
similar. Experience using IT service desk ticketing systems (e.g., ServiceNow) is an advantage. Soft Skills & Behaviours: Excellent customer service skills with a proactive, problem-solving approach. Strong communication skills, both verbal and written. Ability to prioritise workloads and work under pressure. Strong troubleshooting abilities, knowing when to research More ❯
Bordon, Hampshire, United Kingdom Hybrid / WFH Options
RM Education
assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer focus, problemsolving and time management skills. Excellent communication both verbally and written. Punctual and able to prioritise own workload. Able to diagnose and troubleshoot issues More ❯
