SOFTWARE SUPPORT ADVISOR
- Hiring Organisation
- Plum Personnel
- Location
- Farnborough, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
support customers and enhance their overall experience. This role involves very little telephone work and would suit someone who enjoys written communication, problem solving and learning new software. Key Responsibilities Respond to customer support enquiries via email, with occasional telephone support Become an expert in the company … role Excellent written communication skills, with a strong grasp of spelling and grammar A friendly, professional and patient approach to customer support Strong problem-solving and organisational skills Confidence using and learning new software applications The ability to explain technical information in a clear and easy-to-understand ...