for the role of IT Service Desk Lead will have: Proven experience of leading an IT service desk or technical support team Strong problemsolving and technical expertise in IT systems, networks and troubleshooting including knowledge of ITSM (e.g. Incident, Problem, Change) Experience in Microsoft 365, Windows More ❯
for the role of IT Service Desk Lead will have: Proven experience of leading an IT service desk or technical support team Strong problemsolving and technical expertise in IT systems, networks and troubleshooting including knowledge of ITSM (e.g. Incident, Problem, Change) Experience in Microsoft 365, Windows More ❯
AWS/GCP), firewalls, intrusion detection systems, VPNs Proficient in vulnerability assessment tools, incident response frameworks, and risk management methodologies Analytical mindset and problem-solving abilities to assess security risks and propose appropriate mitigation strategies A basic understanding for compliance and risk management More ❯
AWS/GCP), firewalls, intrusion detection systems, VPNs Proficient in vulnerability assessment tools, incident response frameworks, and risk management methodologies Analytical mindset and problem-solving abilities to assess security risks and propose appropriate mitigation strategies A basic understanding for compliance and risk management More ❯
working cross-functionally with internal teams and external partners Excellent verbal and written communication skills, with the ability to present insights effectively Strong problem-solving and project management capabilities Ability to work in co-operation & collaboration with others to drive business objectives Self-motivated, well-organised and effective More ❯
knowledge of project management tools (e.g., MS Project, Smart Sheets). Experience managing stakeholders and driving cross-departmental collaboration. Excellent communication, organisation, and problem-solving skills. Relevant qualifications in project management are desirable, but practical experience is highly valued. Desirable: Understanding of data centre hosting environments. Experience using More ❯
and Juniper routing & switching estate Good level of competency with computer-based systems and ability/willingness to learn new systems Strong analytical, problem-solving, & troubleshooting skills Highly motivated individual, well organised and methodical Ability to produce accurate, high-quality work Ability to communicate effectively with customers and More ❯
and Juniper routing & switching estate Good level of competency with computer-based systems and ability/willingness to learn new systems Strong analytical, problem-solving, & troubleshooting skills Highly motivated individual, well organised and methodical Ability to produce accurate, high-quality work Ability to communicate effectively with customers and More ❯
Employment Type: Permanent
Salary: £30000 - £36000/annum Plus benefits package
network hardware, specifically routers and switches Prior knowledge and experience of configuring, maintaining, and troubleshooting OSPF and BGP dynamic routing protocols Strong analytical, problem-solving, & troubleshooting skills Highly motivated individual, well organised and methodical Ability to produce accurate, high-quality work Ability to communicate effectively with customers and More ❯
network hardware, specifically routers and switches Prior knowledge and experience of configuring, maintaining, and troubleshooting OSPF and BGP dynamic routing protocols Strong analytical, problem-solving, & troubleshooting skills Highly motivated individual, well organised and methodical Ability to produce accurate, high-quality work Ability to communicate effectively with customers and More ❯
Employment Type: Permanent
Salary: £55000 - £65000/annum Plus benefits package