ASPIRE Global Service Centre – Support Analyst
- Hiring Organisation
- Version 1
- Location
- Belfast, Down, United Kingdom
- Salary
- £ 60 K
resolving advanced technical issues within Azure, AWS, Microsoft Office, and Windows service environments. This position requires in-depth knowledge of cloud technologies, outstanding problem-solving abilities, and a commitment to providing unparalleled support.Attendance at the relevant Version 1 office will be expected on an ad-hoc basis.Key Responsibilities … technical users.Experience with service desk management tools (e.g., ServiceNow).Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred.Strong communication, interpersonal, and problem-solving abilities.Customer-focused mindset with a commitment to delivering high-quality support.Strategic thinking and decision-making.Ability to manage multiple priorities and meet deadlines.Adaptability ...