as part of a team. We are looking for someone who: · Has a natural aptitude for troubleshooting and problem-solving. · Embraces continual change and process improvement. · Can express ideas and information clearly and concisely. · Plans and manages own workflow on a daily basis to ensure the achievement of KPIs More ❯
Borehamwood, Hertfordshire, UK Hybrid / WFH Options
Brown & Brown UK
and queries. You will primarily be responsible for resolving complex technical issues, however also implementing configuration and software updates, and contributing to the continuous improvement of our systems. The day to day: Provide expert-level support for escalated technical/software issues from 1st and 2nd line support teams … Create and maintain comprehensive documentation for systems, procedures, and troubleshooting processes. Share knowledge with team members and contribute to training initiatives. Identify opportunities for processimprovement and automation to enhance operational efficiency. Stay updated on industry trends and emerging technologies to recommend and implement best practices. Provide regular … reporting to IT Manager Ensuring that relevant process documentation and procedures are kept up to date and in line with internal IT standards. To promote the company’s core values of curiosity and innovation, honesty and transparency, flexibility and adaptability, and passion and leadership About you: Experience as a More ❯
Borehamwood, England, United Kingdom Hybrid / WFH Options
Brown & Brown UK
and queries. You will primarily be responsible for resolving complex technical issues, however also implementing configuration and software updates, and contributing to the continuous improvement of our systems. The day to day: Provide expert-level support for escalated technical/software issues from 1st and 2nd line support teams … Create and maintain comprehensive documentation for systems, procedures, and troubleshooting processes. Share knowledge with team members and contribute to training initiatives. Identify opportunities for processimprovement and automation to enhance operational efficiency. Stay updated on industry trends and emerging technologies to recommend and implement best practices. Provide regular … reporting to IT Manager Ensuring that relevant process documentation and procedures are kept up to date and in line with internal IT standards. To promote the company’s core values of curiosity and innovation, honesty and transparency, flexibility and adaptability, and passion and leadership About you: Experience as a More ❯
borehamwood, east anglia, United Kingdom Hybrid / WFH Options
Brown & Brown UK
and queries. You will primarily be responsible for resolving complex technical issues, however also implementing configuration and software updates, and contributing to the continuous improvement of our systems. The day to day: Provide expert-level support for escalated technical/software issues from 1st and 2nd line support teams … Create and maintain comprehensive documentation for systems, procedures, and troubleshooting processes. Share knowledge with team members and contribute to training initiatives. Identify opportunities for processimprovement and automation to enhance operational efficiency. Stay updated on industry trends and emerging technologies to recommend and implement best practices. Provide regular … reporting to IT Manager Ensuring that relevant process documentation and procedures are kept up to date and in line with internal IT standards. To promote the company’s core values of curiosity and innovation, honesty and transparency, flexibility and adaptability, and passion and leadership About you: Experience as a More ❯