2 of 2 Process Improvement Jobs in Carlisle

with the agreed scope PSA Work Management: Record work, notes, time and charge codes accurately, and manage assigned tickets, activities and projects Technical and Process Documentation: Maintain accurate internal and client technical and process documentation Communication and Procedures: Handle internal and external communications professionally and follow standard operating … procedures Process Improvement: Identify and recommend process and procedure improvements Learning and Professional Development: Maintain technical knowledge and participate in relevant learning and development Professional Representation: Build positive relationships, support equality, diversity and inclusion, and represent the organisation CANDIDATE REQUIREMENTS ESSENTIAL Experience delivering IT or software ...

Manager and escalation colleagues, the IT Support Engineer/Service Desk Analyst will help meet service levels while keeping clients informed. Ongoing learning and process improvement give the IT Support Engineer/Service Desk Analyst scope to strengthen technical knowledge and contribute to quality support. DUTIES Your duties … Scope basic end-user hardware and software requirements, prepare accurate purchasing information, and support procurement, delivery and deployment Technical Documentation: Maintain accurate technical and process documentation for internal use and clients Workload Management: Organise, schedule and prioritise tickets, activities and projects, coordinating with clients where required Professional Communication: Handle ...