2 of 2 Process Improvement Jobs in Chester

Join Us? Join a fast-paced, collaborative environment where your insights directly influence campaign performance, agent productivity, and customer outcomes. You'll drive continuous improvement through data-led analysis while helping maintain stable, effective dialler systems. The Role You'll manage dialler configurations, analyse performance data, ensure compliance … recommendations to improve performance Ensure compliance with regulatory and internal standards Maintain dialler system stability and minimise downtime Identify opportunities for automation and process improvement Work closely with operations to align dialler strategy with campaign objectives Skills & Experience Experience managing dialler settings, pacing, retry logic, AMD, and call ...

back-out, validation plans and procedures. Adheres to project close-out practices such as asset tracking, inventories, documentation and the related systems, tools, and process updates. Perform design reviews so that other team members understand how a design is set up and answer any questions and address any issues … Automation tools and processes, with a knowledge of Python, Ansible, Perl, PowerShell, etc. would be very desirable. Ability to recognize opportunities for automation and process improvements. **Please ensure your location is noted on your CV and bear in mind we ask that candidates only apply who reside ...