as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for processimprovement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity … in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuous improvement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions for end … customers by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯
Lead Quality Engineer will be crucial in enhancing the quality of our products and services. This role focuses on managing processes within the QMS, Supplier Quality Management, and continuous improvement through Lean methodologies. The successful candidate will collaborate with various functions, suppliers, and customers to ensure quality standards are met and will identify and implement improvements to reduce waste … Conduct internal and external audits, ensuring corrective actions are taken to maintain certification and compliance. Lead efforts to minimize the Cost of Poor Quality (COPQ) through proactive management and process improvements. Apply Lean methodologies (Value Stream Mapping, 5S, Kaizen, Continuous Improvement) to identify waste and reduce costs. Lead supplier development activities, including qualification, onboarding, auditing, and liaison. Work … closely with Procurement, Engineering, and Production to align on quality expectations and improvement goals. Assess supplier First Articles to ensure quality standards are met. Analyze quality metrics and defect data to reduce COPQ across the supply chain. Perform safety audits and reviews addressing product safety issues. Identify root causes of quality issues and implement corrective/preventive actions to More ❯
Assets are utilised for cost efficiency. You will perform relevant tasks. This can include: Analysis of Hardware allocations and usage from database reports to identify. Movement of hardware without process/approval Non usage of equipment Ensure records are kept to support any audits. Identify process improvements. Software Compile analysis on license positions including Current compliance position Recommended … for actions to be complete Ensure records are kept to support any audits. Help with the renewal of software for our large account reseller by providing usage analysis Identify process improvements. Required Experience 2+ years' experience working in an IT Department working with data analytics. Experience of managing small projects and gathering requirements. Excellent collaboration skills with both internal More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
professional who can operate autonomously, build strong cross-functional relationships, and provide actionable insights to finance and commercial leadership. Key Responsibilities Planning & Forecasting Own and drive the group budgeting process in collaboration with regional and business unit leaders Prepare and update monthly, quarterly, and annual forecasts, incorporating business drivers and market trends Design and deliver scenario modelling and sensitivity … with SaaS metrics) Strategic & Operational Support Act as a finance business partner to key functions, including product, technology, and commercial teams Support ongoing finance transformation initiatives, including FP&A process improvements and tool optimisation Identify gaps in data, reporting, or process and propose effective, scalable solutions Ideal Candidate Profile Minimum 5–10 years in financial planning and analysis More ❯
project timelines, resources, and deliverables to ensure successful implementation within the defined scope and budget. Work closely with cross-functional teams, including IT, finance, and procurement. Identify opportunities for process improvements and system enhancements to maximize efficiency and effectiveness of the procurement function. Skills Proven experience in deploying SAP procurement systems, with a strong understanding of procurement processes and More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Rentokil Pest Control South Africa
business-as-usual (BAU) activities, and mergers & acquisitions. Work with the wider HR Team to ensure data quality and consistency, investigating and resolving system issues. 2. Workday Optimisation and Improvement: ProcessImprovement: Continuously identify and implement opportunities to optimise Workday efficiency, drive automation, and enhance user adoption. Drive the completion of cyclical Workday processes, such as performance … of service to all Workday users and outsourced Workday partners. Problem Solving & Innovation: Creative and innovative approach to troubleshooting and resolving Workday-related issues. Ability to identify opportunities for process improvements and system optimisation. Collaboration & Communication: Strong cross-functional and interdisciplinary awareness, understanding the needs, objectives, and constraints of various teams. Effective influence, persuasion, and communication skills to confidently More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
Rentokil Pest Control South Africa
business-as-usual (BAU) activities, and mergers & acquisitions. ○ Work with the wider HR Team to ensure data quality and consistency, investigating and resolving system issues. 2. Workday Optimisation and Improvement: ● ProcessImprovement: ○ Continuously identify and implement opportunities to optimise Workday efficiency, drive automation, and enhance user adoption. ○ Drive the completion of cyclical Workday processes, such as performance … of service to all Workday users and outsourced Workday partners. Problem Solving & Innovation: ● Creative and innovative approach to troubleshooting and resolving Workday-related issues. ● Ability to identify opportunities for process improvements and system optimisation. Collaboration & Communication: ● Strong cross-functional and interdisciplinary awareness, understanding the needs, objectives, and constraints of various teams. ● Effective influence, persuasion, and communication skills to confidently More ❯
and new leaders, supporting their career development and technical growth. Identify and eliminate blockers while improving tooling, automation, and development workflows. Promote operational excellence through effective monitoring, alerting, and process improvement. Coordinate cross-team initiatives and ensure successful delivery of complex features. Requirements: Passionate about building products that make a real-world impact. Bachelor’s degree in Computer Science More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services. The OnBase Developer - DevOps role is primarily responsible for providing technical development and solution process improvements for our enterprise clients. Responsibilities include communication with clients regarding software issues, licensing, configuration services, and troubleshooting installation, configuration, and environmental issues. This role will have fixed hours More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
Virgin Atlantic
stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo. In a nutshell Virgin Atlantic is seeking a detail-oriented and process-driven professional to lead the Technical Change Management function within its technology operations. The Technology Change Manager is responsible for owning, governing, and continuously improving the Change Management framework … framework, enabling business agility while minimising service disruptions. The role also involves tracking, analysing, and reporting on change performance through dashboards and reports, with a strong focus on continuous improvement and operational excellence. Day to day Some of your key responsibilities as a Technology Change Manager will be: Own and maintain the Change Management framework, policies, and procedures aligned … and maintain dashboards and reports to track change performance metrics, such as change success rate, failed changes, and unauthorized changes. Identify and report key trends, risks, and areas of improvement in the change process. Work closely with Service Transition teams to ensure smooth deployment of new services and changes into production. About you We love for our successful Technology More ❯
organisation that uses data to drive innovation, inform decision-making, and create value for customers. With our commitment to excellence, we continuously push the boundaries of data integration, ETL process and issue resolution. Idox fosters a culture that celebrates curiosity, collaboration, and continuous learning, empowering our team to explore new ideas and solve complex challenges. We are currently seeking … validation reporting to verify successful transformation and assist issue resolution Post Migration support Provide support to customers post-migration, assisting with reconciliation and issue resolution Provide feedback from ongoing improvement Technical experience Undertake database extractions from back-office software solutions commonly used in Local Government regulatory services, ensuring completeness and accuracy. Lead and execute upon a portfolio of complex … skills, capable of troubleshooting issues quickly and efficiently. Communication: Excellent ability to convey technical concepts to non-technical stakeholders, collaborate with customers and work cross-functionally with internal teams. ProcessImprovement: Willingness to contribute to development of new processes and tools to streamline service quality and enhance delivery speed. Desirable Skills and Experience: Familiarity with cloud-based data More ❯
teams, including warehouse, finance, and operations, to ensure seamless procurement processes Learning how to analyse supplier performance and contributing ideas for cost savings Being proactive in spotting areas for improvement and bringing fresh ideas to the table Produce and communicate KPI performance updates Work with internal ERP Systems to understand purchasing patterns, stock levels and processimprovementMore ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Rentokil Initial Group
and participate in the SDLC from requirements gathering to deployment. Data Management: Develop and manage EIB data loading strategies, ensure data quality, and resolve system issues. Workday Optimisation and Improvement: ProcessImprovement: Identify and implement opportunities to optimise Workday efficiency, automate processes, and enhance user adoption. Reporting and Analytics: Develop and enhance reporting capabilities, maintain a reporting More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
Rentokil Initial Group
and participate in the SDLC from requirements gathering to deployment. Data Management: Develop and manage EIB data loading strategies, ensure data quality, and resolve system issues. Workday Optimisation and Improvement: ProcessImprovement: Identify and implement opportunities to optimise Workday efficiency, automate processes, and enhance user adoption. Reporting and Analytics: Develop and enhance reporting capabilities, maintain a reporting More ❯
to ensure individual engagement and contribution to the team goal. Communicate effectively with your teams, peers, and the wider group, including the use of daily huddles. Complete the recruitment process from raising the vacancy to on-boarding to meet the teams resourcing requirements. Ensure all processes are regularly reviewed, continually improved and the procedure notes are kept updated to … reflect the process, adhering to regulatory and legislative requirements. Ensure all compliance monitoring and audit actions are completed to the required standards and within the target date. The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform. Skills … Detailed understanding of all procedures, KPI's, valued behaviours, performance management processes and TCF Skills: Ability to identify training needs and provide development plans and coaching to support. driving process improvements within your team Ability to drive process improvements within your team and recognise opportunities for Continuous Improvement Experience of using Microsoft Word, Excel and Outlook Highly More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
and translate needs into D365-aligned solutions. Configure and customise Dynamics 365 F&O to support finance operations and integration with other modules. Create and maintain key documentation including process flows, functional specs, and user guides. Lead module-specific testing, deployment, and post-go-live support. Deliver training and workshops for end-users and provide mentoring to junior consultants. … Ensure solutions meet accounting standards and industry regulations. Identify and implement finance process improvements and best practice solutions. Location: Remote (UK-based) with occasional travel Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers More ❯
Senior Business Analyst that has experience of working on automation projects to join their team. This is an exciting role joining the organisation as they continue to focus on process automation and continuous improvement. The RPA Business Analyst will identify opportunities for process automation, performing discovery, eliciting, analysing, documenting, and agreeing business requirements, ensuring operational initiatives meet the … needs of the business before passing to the technical automation team. You will work collaboratively with the business to drive continuous improvement through automation, process re-engineering and small change initiatives. Experience of automation technologies is needed as is strong analysis skills and the ability to work with stakeholders across the business. Skills and experience required; Previous experience … of working as a Business Analyst on process automation projects Experience of processimprovement Lean Six Sigma certification or equivalent RPA certification Pro-active, ‘can-do’ behaviour and attitude Strong interpersonal relationship building skills Ability to work under pressure and to deadlines whilst achieving defined targets Ability to interpret a wide range of information and utilise findings More ❯
deliver solutions. Documentation: Maintain detailed documentation for integration processes, including technical specs and user guides. Testing and Validation: Conduct testing to ensure reliability and performance of integration solutions. Continuous Improvement: Identify and implement process improvements for system integration. Qualifications: Experience: Proven experience with system integration in higher education, specifically with SITS and iTrent. Technical Skills: Proficiency in API More ❯
a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration service to customers, working to agreed targets To complete/check … casework and provide feedback Resolving customer enquiries Performing and issuing pension calculations Identifies and implement process improvements in immediate area of work responsibility in order to improve throughput and customer service Carry out projects and ad-hoc activities as determined by the Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
candidate will have a strong operational mindset, excellent team management skills, and a deep understanding of the sports betting landscape and state-level compliance with the ability to drive process improvements while maintaining operational excellence. Key Responsibilities: Continuously monitor activity across high-staking customer accounts to identify behavioral trends, potential risks, and opportunities. Provide ongoing evaluation of individual customer More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
Manor Royal Business District
to the pilot program, remotely and on-site as required. Oversee accurate documentation of implementation and product support demands in business systems during the pilot program. Contribute to pilot process improvements. Maintain continuous professional development to keep product knowledge up to date; take training courses and placements or secondments as agreed within the company’s appraisal process. Utilise clinical More ❯
resolve issues. Troubleshoot, escalate complex problems, and ensure system effectiveness. Support semi-annual releases, including testing and deployment. Manage data loading strategies and ensure data quality. Workday Optimisation and Improvement: Identify and implement process improvements and automation opportunities. Develop and enhance reporting capabilities and dashboards. User Training and Support: Provide global customer service and training to users. Develop … managing service requests via ticketing systems like ServiceNow. Experience developing dashboards and reports, managing mass transactions, and integrations. Knowledge & Skills: Customer focus and proactive communication. Problem-solving, innovation, and processimprovement skills. Strong collaboration and communication abilities. Benefits include Employee Assistance Programme and free parking. Rentokil Initial is an equal opportunity employer committed to diversity and inclusion. Applicants More ❯
looking for an experienced Zendesk Administrator to join their team and take full ownership of the platform. This role will play a key part in supporting their customer complaints process and ensuring the Zendesk setup aligns with service improvement goals. It’s a great opportunity for someone who’s confident configuring and optimising Zendesk and enjoys working closely … maintain reports and dashboards using Zendesk Explore, with a focus on tracking complaint volumes, resolution times, and trends. Collaborate with internal teams to gather feedback and implement system and process improvements. Train and support internal users on best practices. Stay current on Zendesk updates and suggest ways to enhance functionality and performance. What We’re Looking For: Solid experience More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
members • Seek opportunities to develop innovative ideas, sharing when appropriate • Line management or mentorship of more junior team members • Contribution to development of internal training materials • Contribution to internal processimprovement initiatives • BSc, MSc or PhD in numerical discipline (or relevant equivalent industry experience) • At least 4 years of relevant industry experience What To Expect A warm, friendly More ❯
POC and production deployments/configurations of M365 security solutions. Supporting implementation programs for complex enterprise-scale solutions. Integrating cloud applications with security products and troubleshooting issues. Contributing to process improvements and documentation. Performing system administration duties, which may require non-traditional working hours. Managing stakeholder relationships effectively. Experience working with the following technologies: Conditional Access Policies Skills and More ❯