1 of 1 Process Improvement Jobs in East Kilbride

reports, and handover materials. Assist with technical integration activities, including IVR, telephony, routing, and other CCaaS components. Support user acceptance testing, training, and post-go-live support. Contribute to process improvements and capture lessons learned to enhance future project delivery. Escalate project issues promptly to senior project managers or technical leads. Essential Experience/Key Competencies: 2-4 years More ❯