1 of 1 Process Improvement Jobs in Ely

mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively in English A day in the life We are seeking an experienced team manager to … with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong … organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology • Fluency in a foreign language (German, French or Italian) is a plus • Experience in practical application of methodologies such as More ❯