4 of 4 Process Improvement Jobs in Exeter

of incoming phone calls, IT Self-Serve Portal tickets, and walk-ins efficiently Resolve incidents and service requests within defined SLAs, continuously identifying and implementing opportunities for process improvement and optimisation of service delivery Provide comprehensive Identity Management support services, ensuring all PC access requests are processed accurately and in line with agreed Information Security practices and processes … providing regular audit assurances Escalate complex incidents and service requests to appropriate internal IT teams (2nd and 3rd line) for resolution, ensuring thorough documentation and communication throughout the escalation process Proactively identify potential service impacts and escalate to the Service Desk Manager to prevent service disruptions and maintain high levels of customer satisfaction Develop and maintain self-help IT More ❯

comprehensive documentation for internal and client use. Adhere to data protection, governance and security requirements, ensuring all solutions align with NHS policy. Contribute to internal tooling, code libraries, and process improvements. Provide knowledge transfer both internally and externally as required by the project team. Attend and contribute to team meetings and client discussions. Complete training and maintain relevant certifications More ❯

and develop systems providing real-time data for operational Numerical Weather Prediction (NWP), products, and research, contributing to exceptional science, technology, and operations. Monitoring and resolving issues that occur. Process improvement. Developing software for current systems and future projects. Person specification Ability to communicate complex technical information to audiences of varying technical literacy. Experience in Software Engineering and user More ❯

time data to operational Numerical Weather prediction (NWP), products and research. Contributing to the delivery of exceptional science, technology and operations. Monitoring and dealing with any problems which occur. Process improvement. Developing Software as part of maintaining the current system as well as part of future projects. Our work is life-changing, often life-saving and always life-enhancing.The More ❯