requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering, and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal … demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team (functional responsibility) Collaborate with Global Stock Level Manager to enable sufficient processing. Organize and implement regular operational interface and cross-functional meetings. Participate actively … Pass on knowledge standards, provide training, and support new employees. Projects & Change Management Support projects to optimize and expand existing services (operational processes, systems, transactions, IS interfaces). Identify process gaps and continuously drive automation and process improvements. Participate actively in change management activities and projects. What you'll need Must have or be willing to obtain SC More ❯
You'll work with modern packaging technologies and follow best practices to meet the needs of our customers, maintaining high quality and compatibility standards. From scripting and testing to processimprovement and documentation, your input will directly influence our project success. Your responsibilities will include: Packaging applications to agreed formats (MSIX, MSI, App-V) in line with customer … standards Ensuring compatibility across environments and meeting defined quality benchmarks Collaborating within Agile/Scrum teams and contributing to continuous improvement Using PowerShell and scripting tools to automate and streamline processes Supporting deployment using MECM/Intune and understanding full application lifecycle Documenting processes and solutions to industry and customer standards What you'll need We're looking for More ❯
a confident decision maker, ideally with experience within a similar environment. You will also be expected to work with people at different levels, including management, to identify and implement process improvements through Configuration. Main Responsibilities Daily batching activity according to priority Daily workflow planning Liaise with internal and external customers as required by telephone and email. Liaise and work … with other departments to deliver projects as required Provide cover for other team members within Configuration Meeting SLA Escalating when required Process and Manage Configuration Failures Customer Satisfaction First point of escalation for queries from ISP, other LTS teams and internal customers Ensure customer satisfaction by communication and resolution of all issues Ensure complaints related to Configuration issues are More ❯
incubation of promising concepts through pilot phases. Technology Business Consultancy (40%) Business Needs Assessment: Collaborate with stakeholders to understand business need and challenges, and map them to technological solutions. Process Optimization: Proactively identify opportunities for processimprovement through technology enablement. Technology Evaluation & Selection: Assess and compare technologies against business requirements to quantify returns and manage risks; recommend More ❯
partnering direction, and agree the strategy and vision for where partner capabilities can deliver a competitive advantage. Work in collaboration with the Resource Management team to drive system and process improvements in the way we supply partner and agency delivered services. Commercial Management Design and set the direction for partner commercial planning that drives competitive advantage, developing frameworks, leading More ❯