Data Analyst
Hook Norton, Oxfordshire, United Kingdom
Chiltern Railways
pivotal role in shaping how we use data to enhance customer satisfaction and operational efficiency. This hands-on role focuses on executing customer experience reporting by analysing data, implementing process improvements, and ensuring compliance with data regulations. Key Responsibilities: Hands-On Data Analysis: Regularly analyse customer data from various sources to uncover trends and actionable insights. Customer Feedback and … privacy regulations. Advocacy for Technology: Identify and implement innovative technological solutions to enhance data analysis and reporting capabilities. Collaboration: Work across teams and engage with stakeholders to drive continuous improvement in customer experience management. Essential Skills and Attributes: Analytical Skills: Strong ability to analyse and interpret data to derive actionable insights. Technical Proficiency: Hands-on experience with Python, Power … BI, VBA, and LLM APIs. Collaboration: Effective communication and teamwork skills, with the ability to work across departments. Proactivity and Innovation: A forward-thinking mindset focused on continuous improvement and adopting new technologies. Compliance Awareness: In-depth understanding of GDPR and data privacy regulations. At Chiltern, we work in an environment where diversity is essential, inclusion is our culture More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted: