Telecoms - 1st Line Technical Support
Horsham, West Sussex, England, United Kingdom
Global 4 Communications Ltd
on severity, SLA targets, and customer impact to maintain operational efficiency. Contribute to root cause analysis and problem management by identifying recurring faults and proposing long-term fixes or process improvements. Collaborate with engineering, provisioning, and service delivery teams to ensure seamless handovers and coordinated resolution of cross-functional issues. Demonstrate a strong working knowledge of IP networking (DNS More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted: