2 of 2 Process Improvement Jobs in Kettering

of the Epicor ERP system to enhance business processes and efficiency. Key Responsibilities: ERP/Epicor system management Providing subject matter expertise of the Epicor system, identifying opportunities for process improvements Managing day-to-day operations and assisting users with application-specific support calls Identifying and resolving issues to ensure delivery of business benefits Directing and managing multiple ERP More ❯

hardware. Proactively monitor systems to prevent downtime and respond to alerts. Escalate more complex issues to senior engineers when required. Document incidents, solutions, and technical procedures accurately. Contribute to process improvements and client satisfaction initiatives. Key Requirements Minimum 3 years' experience in IT support, helpdesk, or MSP environment (preferred). Strong knowledge of Windows and macOS operating systems, Active More ❯