6 of 6 Process Improvement Jobs in Maidenhead

Our client a world leader in powerful brands, innovative products with an exceptional team and award winning customer service are looking for a Business Process analyst to support business projects and initiatives across the stakeholders ideally you will have an understanding of Digital Marketing. Manage the roadmap of change requests in the Digital Marketing scope Work with the business … to produce clear and well documented business requirements, process and data flow diagrams and key user guides. Work with relevant business stakeholders to understand and define the as-is and to-be end-to-end business processes and requirements Analyse the impact of the proposed solutions across the end to end process, ensuring the proposed solutions and processes … and requirements of the business Coordinate and manage User Acceptance Testing (UAT) effort with IT and our key users Produce documentation to support key user training Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis You will be to supporting the Digital Marketing Team, working closely with other Business Analysts in the More ❯

the workflows needed to be configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization Key Responsibilities: Collaboration: Meet regularly with Department leads/managers to understand their processes, challenges, and requirements within the ITSM. Workflow Definition: Work with team … managers to define and document workflows that need to be configured in the ITSM system. Process Improvement: Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems Manager and ITSM Admin team to ensure accurate configuration of workflows in the ITSM system. … What will help you succeed Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management or a similar role. Strong More ❯

the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the migration journey. … types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to streamline and enhance our migration and Change of Ownership (COO) procedures. Dive into data using tools like Zendesk, PowerBI, and SIMPro to generate insightful reports that … take initiative. Your Objectives for the Year: Smooth Migrations: Successfully lead and complete a high volume of customer migrations, maintaining a high level of data accuracy and customer satisfaction. Process Improvement: Identify and implement at least two significant improvements to our migration or Change of Ownership processes, resulting in increased efficiency or enhanced customer experience. Expertise Development: Deepen More ❯

role in leading and optimizing our global T&E operations and will be responsible for managing the end-to-end T&E processes, ensuring compliance with corporate policies, driving process improvements and delivering a seamless employee experience across all regions. Responsibilities: Global T&E Policy Management: Develop, implement, and maintain global T&E policies and procedures Ensure alignment with … local regulations, tax requirements, and company objectives Oversee the corporate Card program, including issuance, maintenance, and compliance monitoring Educate employees and stakeholders on policy updates and best practices Process Ownership & Optimization: Lead the global T&E process, including expense reporting, reimbursements, and audits Identify and implement process improvements to enhance efficiency, accuracy, and user experience Collaborate with … Knowledge of Concur system and/or similar expenses technology Extensive knowledge of global compliance, tax regulations and audit processes Excellent analytical, communication, and stakeholder management skills Familiarity with process automation or AI-driven expense tools - desirable Proven ability to lead cross-functional initiatives and manage change Experience designing and operating effective internal controls Proven experience within Project/ More ❯

an average ticket resolution time of X hours and achieve a customer satisfaction (CSAT) score of X% for your resolved tickets within the first six months. Contribute to continuous improvement: Proactively identify and suggest at least two process improvements within the Service Fulfilment team in your first year to enhance efficiency and customer experience. Why Come Work With … you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities. Overview of interview process at Wireless Logic: Tele Interview - Meet the people team 2nd Stage (Face to Face)- Meet your peers Final Stage (Virtual/Face to Face)- Meet our leadership If you … require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs. How we work? We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a More ❯

which include producing detailed incident reports and conducting Post Incident Reviews. Contribute to and participate in cyber-security incident readiness activities which can include simulations and tabletop exercises. Continuous Improvement Identify gaps and continuously improve detection and response capabilities by creating and fine-tuning use cases, developing automation and documenting processes and playbooks. Identifying lessons learned to improve future … mobile, etc.) is a plus but not necessarily essential. A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture : Experience a supportive and inclusive work environment that values teamwork and innovation. More ❯