3 of 3 Process Improvement Jobs in Newport

Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure the financial modules, system interfaces … action plans. Lead the ongoing maintenance, updates and enhancement of the Oracle Fusion ERP suite, coordinating activities across functional system experts and Business Process Owners to ensure system stability, performance and control effectiveness. Own and deliver a comprehensive ERP functional improvement strategy, aligned to the wider ...

improvement. Incident & Problem Resolution: Drive post-incident reviews, ensuring vendors deliver high-quality RCAs, identify root causes, and implement effective preventive actions. Problem Management Process Oversight: Enforce best practices in problem management, ensuring rigorous RCA methodologies are followed by partners. Team Leadership & Line Management: Lead and manage a dedicated … strategies. Reporting & Recommendations: Provide IT leadership with comprehensive reports and actionable insights on vendor performance, incident prevention, problem resolution, and overall service quality. Continuous Improvement: Collaborate with the wider IT team to identify opportunities for process enhancements and lead initiatives to continuously improve incident and problem management disciplines. ...

test plans, evaluation test results, identifying issues, and ensuring adherence to testing methodologies Team leadership and management - building, motivating and coaching test team Process Improvement and Quality Assurance: Monitor and optimise testing processes, define and track relevant metrics, and ensure alignment of testing goals with business objectives. Leading ...