2 of 2 Process Improvement Jobs in Preston

Senior IT Engineer

Hiring Organisation
Vertigo
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent
Salary
£35,000
multi-tenant environment Security tooling (Conditional Access, Defender, MFA strategies) Backup, email security, or third-party M365 integrations PowerShell scripting Documentation and process improvement experience ...

IT Service Desk Analyst Apprentice (Level 3)

Hiring Organisation
Cardinal Newman College
Location
Lark Hill Road, Avenham, Preston, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£20,932.81 a year
categorise incidents accurately. • Identify repeat issues, outages, or degradation • Coordinate escalations with Technicians and Engineers • Support downtime and change communications Service Management, Reporting and Process Improvement • Support ITIL-lite processes, i.e., Incident, Request, Problem, Knowledge • Maintain troubleshooting guides and technical FAQs Technical Administration • Assist with basic device configuration ...