15 of 15 Process Improvement Jobs in Lancashire

Work with existing tools including Device Magic, Excel, and internal client-facing platforms * Act as the central point of contact for data, systems, and process improvement across internal stakeholders and key clients. Process & Data Capture Design * Map and optimise end-to-end operational workflows: o Order collection ...

risk logs, and progress reports, updating as needed. Analyse business practices, procedures, and systems usage, documenting current processes and business needs. Identify opportunities for improvement, collaborate on potential solutions, and design optimized future-state systems, processes, and working practices. Work with stakeholders to gather requirements and create functional specifications … project management methodologies and tools. Experience in the energy, utilities, or sales/Call centre sectors is advantageous. Experience in business analysis and process improvement is desirable. Excellent organizational and multitasking skills, with the capability to manage multiple projects simultaneously. Strong interpersonal and communication skills. Proficiency in project ...

fast-paced environment, managing multiple priorities and deadlines effectively. Strong organisational skills and a proactive mindset, with a willingness to take initiative and drive process improvements. Benefits: Share options. 23 days annual leave, plus one for each year served (capped at 28). Birthday leave. Learning & development budget/ ...

solutions-focused service. Keep customers informed with clear, jargon-free communication Identify recurring issues and feedback trends to improve service delivery. Documentation & Continuous Improvement Create and update internal and customer-facing documentation. Contribute to FAQs and troubleshooting guides for our SaaS Solutions. Highlight opportunities for process improvement ...

experience (junior, mid or senior) You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy … design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with a view to mapping out projects ...

multi-tenant environment Security tooling (Conditional Access, Defender, MFA strategies) Backup, email security, or third-party M365 integrations PowerShell scripting Documentation and process improvement experience ...

categorise incidents accurately. • Identify repeat issues, outages, or degradation • Coordinate escalations with Technicians and Engineers • Support downtime and change communications Service Management, Reporting and Process Improvement • Support ITIL-lite processes, i.e., Incident, Request, Problem, Knowledge • Maintain troubleshooting guides and technical FAQs Technical Administration • Assist with basic device configuration ...

experience from application through to offer Proactively sourcing candidates using a variety of channels Managing agency relationships and negotiating terms where needed Driving recruitment process improvements and supporting wider people initiatives Representing the brand with authenticity and professionalism in the talent market What We're Looking For Proven experience ...

ensure clean, maintainable code. Stay current with front-end trends, tools, and emerging technologies to continuously improve delivery practices. Contribute to technical discussions and process improvements across the wider engineering community. About You You're an experienced Front-End Developer who takes pride in writing clean, efficient code ...

they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy … design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with a view to mapping out projects ...

operations worldwide and is recognised as a sector leader. Collaboration and innovation are at the heart of the culture, with a focus on continuous improvement and inclusivity. Reporting to the Group Financial Controller, you will take ownership of day-to-day financial operations, ensuring efficient processes and timely reporting. … review accruals, prepayments, fixed assets, and intercompany reconciliations Oversee group-wide billing and reconciliations Support audits and ensure compliance documentation Identify and implement process improvements Liaise with internal and external stakeholders to resolve complex queries Requirements Fully qualified ACCA, CIMA, or ACA Advanced Excel skills and interest ...

printed circuit board assemblies Identify, troubleshoot, and diagnose issues with electronic products Record and analysis test data to identify failure and yield trends targeting improvement in right first time metrics Develop and implement test strategies and plans for a wide range of electronic products Design test setups, equipment … Maintain accurate records of test results, equipment calibration and test procedures Update and maintain technical documentation including test protocols and specifications Identify opportunities for process improvements and contribute to the optimisation of testing methods and tools Keep up to date with advancements in testing technologies and methodologies Support ...

business to understand the system’s functional and non-functional requirements. Communicate significant issues or developments identified during quality assurance activities and provide recommended process improvements. Job Requirements Thorough understanding of the Software Development Lifecycle and QA’s role in it Strong experience working in the Energy/Utilies … sector with knowledge of billing/CRM A passion for software quality and the testing process Experience with SQL and databases Experience working with Billing & Payments. Experience working with XML data files. Desirable Skills Experience in Test Automation Database management Database interrogation skills This is a growing organisation ...

Head of Customer Operations – Service Performance, Incident Management, Service Desk, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, ITIL, Lancashire (Hybrid – 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology … services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. The Head of Customer Operations is a hybrid working role, based in Lancashire 3 days per week, with occasional customer site travel as required. As Head ...

working on complex and engaging automation projects for manufacturing in the aerospace, automative, architectural and other sectors. Responsibilities Create and enhance process control systems from concept through to implementation. PLC programming, SCADA development and advanced control techniques from PID loops to AI and machine learning. Develop and implement inspection … systems and instruments to maintain top-tier product and process quality. Partner with R&D and production teams to identify and deliver process improvements safely and effectively. Provide technical support, while upgrading and maintaining existing systems. Be open to occasional overseas travel. Skills Degree in electrical engineering, electronics ...