Technical Support Engineer
- Location
- Rochdale, England, United Kingdom
help identify opportunities to improve the overall customer experience. Build trusted relationships through responsive communication and a structured, customer-focused approach. 3. Continuous improvement and customer value Analyse support cases, recurring issues and service performance to identify trends and improvement opportunities. Recommend improvements to support processes, technical documentation … other system integration technologies. Familiarity with customer support platforms, case management tools and service performance reporting - SalesForce. Experience contributing to root-cause analysis, process improvements or customer service initiatives. Start: 02.11.2026 #J-18808-Ljbffr ...