ProcessImprovement Systems Analyst – London We are seeking a technically minded and detail-oriented ProcessImprovement Systems Analyst to join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with processimprovement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics 365, and other … systems, or operations career who is comfortable learning new tools, enjoys problem-solving, and has the drive to spot inefficiencies and suggest smarter ways of working. Key Responsibilities Identify process inefficiencies and put forward recommendations to resolve them. Configure and manage platforms including Jira, ServiceNow, Dynamics 365, and other internal systems. Provide 1st line support for business-critical applications … ensuring issues are resolved quickly and effectively. Support and maintain API integrations and smooth data flows between systems. Collaborate with colleagues across the organisation to understand requirements and deliver process improvements. Partner with the Digital Workplace team to standardise workflows for account setup, permissions, and approvals. Maintain clear documentation of processes, system configurations, and best practices. Skills & Experience Technical More ❯
direction of business-critical applications. The Role As an IT Business Analyst, you’ll work closely with stakeholders and subject matter experts to identify, document, and deliver system and process enhancements. Reporting to the IT Business Solutions Manager, you’ll play a key role in defining requirements, analysing current and future state processes, and ensuring successful implementation of IT … change. Key responsibilities include: Leading workshops and interviews to gather and validate business and system requirements Documenting functional specifications, user stories, use cases, and business process flows Creating and maintaining accurate business requirements documents (BRDs) throughout the lifecycle of each project Collaborating with business users, testers, developers, and project managers to ensure alignment and delivery Supporting user acceptance testing … UAT) and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for processimprovement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You’ll be expected to More ❯
through data-driven insights Part of a strong, mutually supportive team in a non-hierarchical structure Key Responsibilities Solution Design & Project Management Lead as a Databricks technical expert, driving processimprovement and automation Partner with business domain expert to understand their data requirements and design fit-for-purpose data products to solve complex challenges Design scalable data solutions More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Altum Consulting
Business Analyst. This role is central to a major finance transformation, including the implementation of SAP S/4HANA, integration of a Master Vendor Data tool, and ongoing global process standardisation initiatives. This is a varied, high-impact role for a proactive, curious, and self-driven analyst who thrives in a fast-paced, global, matrixed environment. You will collaborate … operations, IT, and project teams to support both day-to-day operations and strategic technology initiatives. Key Responsibilities Act as a key support to the Director of AP Global Process Ownership, helping manage both strategic and operational priorities. Gather business requirements and document current-state and future-state AP processes across multiple regions. Develop Business Requirements Documents, test scripts … SOPs, and process maps. Support SAP S/4HANA and other technology implementations, including execution and monitoring of test scripts. Assist with global AP standardization and integration of AP systems, including vendor master data. Collaborate closely with operations teams to address day-to-day challenges, including ad-hoc process mapping, integration support, and hypercare post-system rollout. Engage More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Digitail
key business decisions. This role is both strategic and operational —you’ll zoom in on details (invoices, reconciliations, data clean-up) and zoom out to improve systems (automation, dashboards, process design). A successful person in this role will help us move from reactive to proactive finance operations. Responsibilities Billing & Revenue Operations : Manage end-to-end customer billing, Accounts … Receivable follow-ups, and process automation, occasionally coordinating with Customer Success to resolve client billing issues. Financial Reporting & Reconciliation : support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership. Systems & ProcessImprovement : Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality. About You … mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact Continuous improvement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved Bonus – automation & systems: maybe you’ve set up a Zapier More ❯
support for risk applications Perform data and functional analysis to resolve system issues Deliver risk analysis and support stress testing Collaborate with stakeholders across IT and business teams Drive process improvements and contribute to agile delivery Requirements: Strong experience in Data Analysis within financial services Expertise in market or counterparty risk Technical skills with SQL and Python Data Visualisation More ❯
HR and business leaders Supporting system configuration, upgrades, and enhancements Collaborating with HR teams and external vendors to resolve system issues Training and supporting HR users across EMEA Driving processimprovement initiatives Ensuring compliance with GDPR, UK Data Privacy, and internal audit standards What We’re Looking For 5+ years’ HRIS experience with strong analytical and problem-solving More ❯
slough, south east england, united kingdom Hybrid / WFH Options
TRIA
Champion automation and analytics using Power Automate and Power BI Collaborate with service delivery and IT partners to ensure excellent support and governance Define KPIs for adoption, effectiveness, and processimprovement Experience Required: Proven background as a Product Owner or IT Business Partner in an enterprise environment Strong knowledge of Microsoft 365, especially SharePoint Experience supporting Finance, HR More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Water Direct
Direct Platform – a web and mobile solution that connects our clients, operations team, assets, drivers, and third-party contractors. This is transforming a historically manual, phone-and-spreadsheet-based process into a transparent, efficient, and scalable system—improving outcomes for households and businesses across the UK. The Role: Product Manager – Internal Tools We are hiring an ambitious Product and … prior full-time role or previous client assignments Curiosity to experiment with generative AI, low/no-code tools, or AI agents Experience with lean, Six Sigma, or other processimprovement methodologies Benefits Competitive base salary of £60,000 – £70,000, based on experience Career growth opportunities in a fast-growing, dynamic organization with opportunities to step into More ❯
user stories for development teams. Facilitate workshops, interviews, and meetings to gather requirements and validate solutions. Work with technical teams to ensure requirements are understood and implemented correctly. Develop process flows, use cases, and test scenarios to support solution design and testing. Participate in system configuration, data mapping, and integration activities. Support user acceptance testing (UAT) and provide training … to end-users as needed. Identify opportunities for processimprovement and recommend Guidewire best practices. Maintain documentation and ensure traceability of requirements throughout the project lifecycle. Act as a liaison between business and IT teams to resolve issues and ensure project success. Preferred Skills: Guidewire certification(s) is a plus. Experience with system integrations and data migration projects. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Accenture
heavy role and you'll serve as a key point of contact between internal and external stakeholders , so we're ideally looking for a self-starter who thrives on processimprovement, has excellent attention to detail, and enjoys solving complex problems in a fast-paced environment. We're looking for: Fluency in both written and spoken German Experience … similar role within operations, support, or a related function Avid Facebook and Instagram user with knowledge of both products - as a user and creator or publisher A highly organised, process-oriented problem-solver with strong communication skills A team player who thrives in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such More ❯
sustainable partner. Responsibilities: Lead requirement elicitation from end-users for interface, data conversion, and data cleanse activities. Conduct design reviews and establish acceptance criteria. Analyse business processes and develop process maps where required. Provide functional support by documenting requirements, detailed design specifications, business processes, and user stories. Develop and maintain data conversion and cleanse strategies, including reconciliation activities. Coordinate … training materials and deliver training on interface, data conversion, and data cleanse processes. Implement quality assurance standards, validation/verification processes, and software development best practices. Identify and drive processimprovement initiatives. Mentor and guide junior resources as required. Required Skills & Experience: 10+ years of SAP project experience , with knowledge of Boomi integration . Strong analytical skills with More ❯
is a unique opportunity to combine technical Salesforce expertise with strategic executive support in a highly visible role. You’ll join a forward-thinking organisation where you can influence process improvements, optimise systems, and become a trusted partner to leadership. If you’re an organised, tech-savvy professional who thrives on variety, we’d love to hear from you. More ❯
Automation & Optimisation Manager Hybrid – London Office + Remote | Some Travel Required In this role, you’ll be at the heart of the global product team, driving automation and process improvements across the travel operations. Using SAP Compleat , you’ll spot opportunities to simplify workflows, reduce manual tasks, and deliver real value to the business. What you’ll be doing More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Vertex Search
testing, and deploying Python code that creates new model features, analyses complex datasets, optimizes algorithms/quant code, and defines data orchestration. Partnering with researchers in the research development process, and take on coding tasks that optimise research project delivery. This role offers a unique chance to gain a deep understanding of quant trading while leveraging your technical expertise … other scientific libraries. Experience working in a Linux environment. A desire to work closely with Researchers and accelerate their research. The ability to self-manage, self-motivate, and seek processimprovement opportunities. Strong interpersonal and communication skills that enable you to collaborate effectively. Attention to detail and ability to react to changing priorities. Why Join? Exceptional compensation and More ❯
Product team, translating client and partner feedback into actionable product enhancements. Pioneer new workflows to support the launch of new features with global clients. Identify opportunities for automation and processimprovement to ensure our international operations scale effectively. You will also be the key in-market person responsible for managing business operations activities in the international markets. This More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Harnham
fieldwork, and produce compelling analysis and visualisations. Lead client communications, providing updates and strategic recommendations. Support proposals, pitches, and business development activities. Mentor junior colleagues and contribute to team process improvements. YOUR SKILLS & EXPERIENCE ~4 years’ experience in quantitative research, ideally within social or political sectors. Strong understanding of political polling, public opinion research, and behavioural insights. Proven data More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Aquent
and provide weekly and daily status updates. Communicate effectively with creative and retouching teams. Accountable for risk management and unlocking projects that get stuck Troubleshoot and solve issues, drive processimprovement, and recognize solutions as they emerge.Receive, compile, confirm accuracy, and distribute pertinent project information to appropriate parties. We work alongside Producers and production teams to develop processes … and streamline workflows. Schedule and facilitate pre- and post-production meetings with the Production team. We believe in staying current with emerging technologies while constantly evolving the process for effi-ciencies We partner with the Marcom Asset Management team for archiving of all final assets We work with a variety of key tools, including Numbers, Pages, Keynote, Adobe Photoshop More ❯
growth, ambiguous, fast-paced environments. We’re looking for someone who has: A strong software engineering background, with credibility at both technical and strategic levels Demonstrated ability to drive processimprovement, build delivery culture, and manage through ambiguity Emotional intelligence, resilience, and the ability to lead across matrixed, culturally diverse teams Led engineering functions of 40+ people, ideally More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Russell Tobin and Associates Ltd
Development, business resource group and internal talent ambassadors to ensure employees are supported through their career development. Lead and/or participate in special projects that support continuous business process improvement. What do we require from you? 3-5 years+ experience in recruitment, ideally within a fast paced, Tech driven organisation Recruiting experience in both “in-house” and/ More ❯
Langley, Slough, Berkshire, England, United Kingdom Hybrid / WFH Options
Thames Water
actionable.(II) Validating the asset health of our meter stock, from purchase to disposalThis includes modelling asset life, supporting meter accuracy studies, contributing to the Returns Material Authorisation (RMA) process, and developing robust asset standards.Key Responsibilities: Support the reporting activities on key metering parameters. Improving existing reporting functionality to provide better access for users and ensure business continuity. Monitoring … it into clear insights, and present recommendations to stakeholders to support decision-making Understanding of databases, interfaces, and business systems. Ability to present and influence other teams to ensure process improvements. Organisational skills and willingness to own, document and improve business processes. (move higher up the list) Capacity to become a subject matter expert on water meter assets. Experience More ❯
slough, south east england, united kingdom Hybrid / WFH Options
La Fosse
deep expertise in ServiceNow to drive adoption, training, and reporting within a global Legal Operations team. This role is perfect for someone who thrives at the intersection of technology, process, and legal transformation. What You’ll Do Lead adoption of legal operations systems, ensuring smooth rollout and high engagement across teams. Deliver hands-on ServiceNow end-user training, making … complex processes clear and accessible. Build and maintain legal service delivery reporting frameworks to provide actionable insights. Partner with stakeholders to support change management and continuous process improvement. What You Bring Proven experience in Legal Service Delivery using ServiceNow. Strong track record in system adoption and user training. Expertise in creating and managing reporting for legal operations. Excellent communication More ❯
My client, who are a leading Insurtech, are hiring for a Delivery Optimisation Manager to join their Delivery Enablement team. This role is responsible for driving process improvements and problem solving across internal operations, with a strong focus on delivery operations. Working across a broad range of teams, the role supports the planning, execution, and assurance of strategic delivery … Atlassian tools support, with the ability to drive change across diverse teams. You must have strong experience with portfolio capacity and resource planning, with the demonstrated ability to identify process gaps and implement improvements at scale. Key responsibilities: Provide structured support across a complex portfolio, ensuring governance, planning, and delivery controls are in place. Manage capacity planning, forecasting, and … resource gaps, prioritise demand, and align with emerging portfolio needs. Develop robust delivery performance metrics and KPIs to provide analysis and actionable insight to improve delivery performance. Lead continuous improvement of operations tools, and ways of working to build delivery capability and consistency. Identify, design, and implement process improvements to enhance operational efficiency across internal teams. Develop and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Boss Consulting
to share learnings and drive accountability Support customer onboarding and integration processes Strategic Contribution Help shape and execute EDI strategies, policies, and action plans Identify opportunities for system and process improvements Contribute to evolving support models with a flexible, growth-oriented mindset Take initiative in suggesting enhancements that align with business goals Reporting & Continuous Improvement Generate reports from … service data to monitor performance and identify bottlenecks Use insights to drive process optimisation and service enhancements Maintain a feedback loop with stakeholders to refine support practices Support a culture of learning and improvement through documentation and training More ❯