2 of 2 Process Improvement Jobs in Surbiton

Engineering. Lead & develop a high-performing team Manage, mentor and inspire a multi-disciplinary, geographically distributed Payments Operations organisation (managers, analysts and specialists). Create a culture of continuous improvement through structured quality programmes, career frameworks and proactive training paths. Scale the function in line with transaction volume while maintaining best-in-class service levels. Own risk, compliance & scheme … to have Experience setting up issuing programmes or BIN sponsorships in multiple regions Familiarity with open-banking, real-time payments and instant payout networks. Background in change-management or process-improvement frameworks (e.g., LeanSixSigma). WHAT WE OFFER The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and More ❯

and generate insights as to the root causes of the issues. * Track record in the effective and efficient delivery of customer experience improvements through service enhancements, product automation, and process improvements * Ability to anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, and make tradeoffs * Strong analytical skills and be comfortable working with data to develop new opportunity areas More ❯