1 of 1 Process Improvement Jobs in Waterlooville

requests. Carry out initial investigation and troubleshooting of software issues and system errors. Assess and prioritise incidents based on severity and business impact. Keep customers informed throughout the triage process with regular updates and clear expectations. Capture and document common issues and solutions to build a stronger internal knowledge base. Monitor performance logs and system alerts to identify and … service. Confident, self-motivated, and able to work under pressure. Excellent verbal and written communication skills. Collaborative team player with a willingness to share knowledge. Keen to contribute to process improvements and service quality. Familiarity with ITIL processes and Cyber Essentials frameworks is an advantage. Apply now or call Lynsey at Key Recruitment for more information More ❯