1 of 1 Process Improvement Jobs in Wokingham

WinnershDepartment: ITSummaryThe Senior Manager, End User Services & Workplace Technology is a senior IT leader responsible for the strategy, service delivery, operational stability, and continuous improvement of end user support and workplace technology services across the enterprise. This role has direct accountability for the global service desk and leads global … user feedback to identify recurring issues, improve processes, optimize staffing, and raise overall service performance.Drive AI-enabled automation, self-service, knowledge enablement, workflow improvement, and tool optimization to reduce manual effort, improve service consistency, and accelerate resolution.Promote infrastructure as code, scripted provisioning, and standardized automation patterns to increase efficiency ...