2 of 2 Process Management Jobs in Cardiff

our ATS/CRM database. RESPONSIBILITIES: Review contractor and client contracts, where required, to ensure they are legally sound. Assist in & support the onboarding process for all new sales placements (ensuring all information and documentation requirements are accurately met). Assist in compliance practices with regards to recruitment industry … with onboarding of new Contractors. Liaise with the internal Admin team to deal with additional ad hoc requirements and business compliance Assist with facilities management, and ensure smooth running of the office and communal areas Assist in the setup and onboarding of new members of staff within Reperio Oversee … levels of accuracy and attention to detail Ability to prioritise tasks effectively and react to competing priorities in a fast-paced environment. Proven time management, organisational and process management skills WHY WORK FOR REPERIO? An attractive salary package & regular office incentives Modern Belfast City Centre office, with More ❯

and software-related queries, providing guidance and troubleshooting assistance. Identify trends in customer and technical issues and report insights for continuous improvement. Service & Relationship Management Proactively communicate with customers and clients to ensure timely resolution of queries. Build strong, professional relationships with customers and key partners. Liaise with internal … Kingspan Sensor products where appropriate. Help expand and maintain our connected retail tank network. Support aftersales operations by identifying and addressing customer needs. Systems & Process Management Accurately manage and update customer records using our ERP, software, and helpdesk systems. Collaborate with field engineers to ensure efficient job completion … and knowledge sharing. Work towards achieving key performance indicators (KPIs) and targets set by management. Carry out additional tasks as required by the management team. Qualifications & Experience Essential: Five GCSEs (or equivalent), including English and Maths. Proven experience in a customer service role, preferably within a helpdesk or call More ❯