1 of 1 Process Management Jobs in Leatherhead

resolve technical issues requiring external escalation. Support office openings, closures, relocations, and project site deployments. Maintain accurate asset inventories and equipment lifecycle records. Leadership & Process ManagementProvide technical leadership and strategic input related to Tier 2 desktop support operations. Lead or coordinate the daily activities of support personnel, including geographically … dispersed team members. Mentor, train, and support junior technicians and service desk personnel. Identify recurring issues, process inefficiencies, and operational risks and implement corrective actions. Coordinate resolution activities for cross-functional incidents involving networking, cybersecurity, infrastructure, voice, and enterprise application teams. Develop and improve support processes, procedures, and operational ...