9 of 9 Process Management Jobs in the West Midlands

Process Business Analyst Duration: 6 months Hybrid working (Average 2 days per week regional UK travel required) Rate: Circa £450 per day via Umbrella Are you passionate about driving operational efficiency and enabling digital transformation? We're looking for a Process Transformation Business Analyst to join our team … play a pivotal role in shaping the future of our operations. About the Role This role combines deep process knowledge with strong business analysis expertise to deliver transformation initiatives aligned with strategic objectives. Acting as a bridge between business stakeholders and technical teams, you'll ensure process improvements ...

modules and integrations. Preferred Requirements ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities Work closely with ITMS Process Architects, customer teams, Business Analysts, IT support teams, and other technical groups to ensure ServiceNow implementations are delivered in a controlled and predictable manner. … joint design sessions. Apply Agile/SCRUM methodologies throughout project execution. Leverage experience with scripting languages including AJAX, Jelly, and PERL . Apply strong process management and project management skills. Work with BCM (Business Continuity Management) and TPRM (Third Party Risk Management) modules. Mandatory Skills ...

Core Responsibilities Lead Digital Delivery: Manage and deliver digital projects from conception through to completion, ensuring alignment with organizational goals and user needs. Team Management: Build, motivate, and maintain high-performing, collaborative teams driven to achieve delivery milestones. Support coaching and mentoring for agile and lean practices application. Project … Engagement: Act as a bridge between technical teams and business or non-technical stakeholders, managing expectations, facilitating communication, and resolving conflicts. Commercial and Financial Management: Manage budgets effectively, oversee contracts with suppliers or third parties, negotiate terms, and ensure value for money. Lifecycle and Process Management: Oversee ...

Belfast or Birmingham city centre office with a hybrid workstyle. Key Responsibilities Provide strategic and operational leadership to the IT teams Team/Line management for the two managers and their staff, including performance reviews, coaching and objectives setting. Ensure end to end performance and availability of a fully … best practices for new or existing IT systems Provide hands on support and experience to the IT teams drawing from personal technical expertise. Supplier Management and Cost Management for cloud hosting and third-party IT services Implement process management best practices within the IT Operations teams. ...

designed for a professional who can provide high-quality, consistent business support across multiple client accounts, enabling Account Managers to focus on relationship management and strategic client delivery. This role will combine data-driven analysis, process excellence, and client-facing administration, ensure seamless operational support while identifying opportunities … process improvement and operational scaling. You will partner closely with account managers and delivery leads, managing day-to-day client business support, overseeing operational workflows, and providing actionable insights from complex data sets. Responsibilities You'll play a key role in ensuring the consistent, high-quality delivery of services ...

alignment with business and ITIL best practices. This role requires strong hands-on ServiceNow administration and development experience, combined with excellent stakeholder engagement and process improvement skills. Key Responsibilities Monitor ServiceNow platform health and performance; apply patches and upgrades Troubleshoot and resolve platform-related issues, escalating to ServiceNow support … components Create and manage user roles, groups, and ACLs Maintain CMDB health, accuracy, and data integrity Implement and support ITIL best practices across service management processes Analyse existing processes and identify opportunities for automation and optimisation Support Agile/SCRUM delivery and iterative platform enhancements Maintain technical documentation ...

customers succeed and Okta succeeds by increasing our renewal and growth rates. Director TAM EMEA Opportunity As the Director of EMEA Technical Account Management (TAM), you will be responsible for leading and inspiring a growing, high-impact team of Technical Account Managers. This is a senior leadership role requiring … problems. What you'll be doing: Relentlessly execute on the TAM charter, championing the organization's vision for Okta and its customers Lead strategy, management and operational oversight and growth of the EMEA TAM team Lead and inspire a high-performing organization, and foster a culture of continuous development ...

customers succeed and Okta succeeds by increasing our renewal and growth rates. Director TAM EMEA Opportunity As the Director of EMEA Technical Account Management (TAM), you will be responsible for leading and inspiring a growing, high-impact team of Technical Account Managers. This is a senior leadership role requiring … problems. What you'll be doing: Relentlessly execute on the TAM charter, championing the organization's vision for Okta and its customers Lead strategy, management and operational oversight and growth of the EMEA TAM team Lead and inspire a high-performing organization, and foster a culture of continuous development ...

With a high-level view of all IT activities, you'll play a key role in shaping governance frameworks and collating performance data for management review. From managing investment selection and approval processes to defining and implementing financial controls, your work will underpin compliance and efficiency across the organisation. … processes within Systems UK, ensuring alignment with governance standards and UK-specific requirements. By defining KPIs and maintaining a business scorecard, you'll provide management with clear insights into performance and progress. This is a role for someone who thrives on complexity and precision—balancing budgets, assessing investment proposals ...