3 of 3 Process Mapping Analyst Jobs in London

We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Process Mapping Analyst, the role will centre around mapping and improving existing (and creating new) processes, procedures to help identify improvement areas … needs and behaviour so we can develop innovative products that change people’s lives for good. What you’ll do: Creating end-to-end process maps for the operational team, identifying areas where automation can streamline workflows. Helping to identify potential risks and issues in business processes, including inefficiencies … Requirements We’re looking for someone who has: • At least 12 months experience in financial services helping define operational processes. • A brilliant understanding of process mapping, modelling and automation. • Experience liaising with key stakeholders to help evaluate and improve existing processes. • Excellent written and verbal communication skills and More ❯

We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Process Mapping Analyst, the role will centre around mapping and improving existing (and creating new) processes, procedures to help identify improvement areas … needs and behaviour so we can develop innovative products that change people's lives for good. What you'll do: Creating end-to-end process maps for the operational team, identifying areas where automation can streamline workflows. Helping to identify potential risks and issues in business processes, including inefficiencies … better. We're looking for someone who has: At least 12 months experience in financial services helping define operational processes. A brilliant understanding of process mapping, modelling and automation. Experience liaising with key stakeholders to help evaluate and improve existing processes. Excellent written and verbal communication skills and More ❯

such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. Job Description We’re looking for an experienced, customer-centric Process Mapping Analyst who isn’t afraid to roll their sleeves up, to help deliver the best, most trusted customer service as we … will also provide data insights and reporting on performance to inform strategic decisions around future investment, products and technology developments. Qualifications Proven experience in process mapping, documentation, or operations analysis within a fintech or financial services environment Skilled in using tools like Notion, Confluence or Scribe or equivalent … to create clear, scalable process maps Strong understanding of customer operations and back-office functions, particularly within savings or ISA products Ability to work cross-functionally with teams across Customer Service, ISA Transfers, Home Purchase, Complaints, and KYC to map end-to-end journeys Excellent attention to detail and More ❯