Director, Workforce Management (Verint)
- Hiring Organisation
- American Express
- Location
- Brighton, East Sussex, United Kingdom
- Salary
- £ 120 K
lead the modernization of the Verint Workforce Management platform, transforming how workforce management enables efficient, customer-centric day-to-day servicing. As the Product Owner, this leader will define the strategic vision, roadmap, and execution of workforce management capabilities, partnering across Operations, Technology, and Product teams … related field. Proven experience serving as a Product Owner or Product Manager for an enterprise application, including roadmap development, backlog prioritization, and delivery of new capabilities. Demonstrated experience leading enterprise-scale implementations, upgrades, or modernization efforts for Verint Workforce Management. Strong knowledge of workforce management ...