Product Support Consultant
cardiff, United Kingdom
Zenoti
Requirements What's the Opportunity? We are looking for Product Support Consultants (Bilingual - English and French) to join our support team to help our customers use Zenoti effectively to run their business. This team works Mon- Friday - 9 AM - 6 PM UK time and so our consultants have to … related to Zenoti products and experience in a way that results in high customer satisfaction; Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers; Provide peer mentorship to team members Create knowledge base materials dedicated towards operational efficiency, while … greater support community. Be proud of what you work on, obsess about the quality of the work you produce. Influence the direction of the product by providing feedback about challenges customers have with using our product. What Skills do I need? Minimum 1 year in a public-facing, English More ❯
Posted: