Product & Service Delivery Manager
City, Aberdeen, United Kingdom
IPT Global, LLC
client concerns and needs, integrate commercial strategy with Field Advisors/Engineers. Work directly with clients to optimize their software and service offerings. Ensure delivery of high-quality service, technical support, and project management by working closely with Field Advisors/Engineers. Accountable for soliciting, tracking, and reporting customer … timely fashion. Foster and maintain current customer relationships and ensure new relationships are built throughout customers' organizations. Increase revenue with current clients by expanding product offerings and/or IPT's footprint in new operating groups/regions for existing customers. Offer outstanding customer service when fielding client requests … and ensure suggestions for improvement are captured and implemented, including regular solicitation and documentation of customer feedback to drive product development. Introduce new technologies and product offerings to customers via presentations, lunch and learns, and other marketing efforts. Ensure delivery of high-quality service, technical support, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: