2 of 2 Product Management Jobs in Swadlincote

Remote Technical Support Engineer (L2)

Location
Swadlincote, Derbyshire, United Kingdom
remote access, to identify root causes and deliver solutions or workarounds. Communicate effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer satisfaction and integrate valuable feedback. Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with … engineering team to provide workarounds or bug fixes, and work with the infrastructure team to address GPU server-related issues. Contribute to product development and testing efforts by relaying feedback from customers and the support team to the engineering team, helping to shape product improvements. Create and maintain ...

Remote Staff Software Engineer Identity and Access, Identity Squads UK Remote

Location
Swadlincote, Derbyshire, United Kingdom
technical direction for our authentication systems and lead the most complex initiatives from conception through delivery. You will collaborate closely with engineering leadership, product management, and cross-functional partners to define how Grafana authenticates millions of users every day. Approximately 55% of your time will be dedicated … quality and capabilities of those around you. Strong understanding of SLOs, SLIs, error budgets, and how to design systems that balance reliability, security, and product velocity. Excellent written and verbal communication skills in English able to clearly convey complex technical decisions to diverse audiences, including engineering leadership ...