Product Manager
Douglas, Isle of Man, United Kingdom
Orchard Recruitment Ltd
Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for a Product Manager to join the Home and Broadband group within their professional services team. Reporting to the Head of Product, the Product Manager will play a central role … Here you will: Lead the development, management and continuous improvement of fixed broadband, home phone and value-added services (VAS) including gaming, content and smart home initiatives Own the product roadmap and associated customer journeys, ensuring each product delivers strong commercial performance and a smooth customer experience Champion the Guernsey fibre programme, driving customer adoption now that network … to develop and launch compelling propositions aligned with business goals and customer needs Set and deliver the 5-year strategy, Annual Operating Plan (AOP), forecasts and KPIs for your product areas and key customer segments Monitor and analyse product performance - customer take-up, revenue, margin and experience - and make recommendations to drive growth and improve efficiency Commission and More ❯
Employment Type: Permanent
Salary: £64000 - £70000/annum Plus benefits package
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