Account Manager
Cirencester, Gloucestershire, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Get Staffed Online Recruitment Limited
from our clients POS and SaaS offerings. The Account Manager will act as the primary point of contact for partners - driving engagement, retention, and revenue growth through proactive support, product education, and strategic collaboration. Key Responsibilities: Partner Relationship Management: Build and maintain strong, long-term relationships with partners at multiple organisational levels. Account Growth: Identify opportunities to expand retailer … usage of our clients POS and SaaS solutions, upselling and cross-selling relevant services. Onboarding & Implementation: Coordinate with internal teams to ensure smooth onboarding of new partners and successful product deployment. Performance Monitoring: Regularly review account performance, transaction data, and product adoption metrics to provide actionable insights and recommendations. Issue Resolution: Serve as the escalation point for operational … or technical issues, ensuring prompt resolution and partner satisfaction. Strategic Partnership: Collaborate with product, marketing, and technical teams to align retailer needs with product development and innovation. Market Intelligence: Stay informed about industry trends, competitor offerings, and emerging technologies in retail payments and POS systems. Reporting: Prepare and present regular account reviews, including KPIs, growth opportunities, and More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted: