Service Manager
- Hiring Organisation
- Worldline
- Location
- Newton Aycliffe, England, United Kingdom
improve the services we offer. You’ll keep customers happy, watch costs, sort out issues fast, and work with product owners and delivery teams to make things better every day. What you’ll do: · Run the monthly service reviews · Put together service reports · Own the budget for service costs … Monitor tickets for our services and make sure updates are meaningful and timely · Track and report service availability · Produce quotes for customers · Work with Product Owners to feed ideas into the backlog · Look for improvements or ways to save money · Review and approve changes to services · Send out customer ...