1 of 1 Product Specialist Jobs in Cannock

year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: We are seeking a skilled Product Support Specialist to manage and support IT platforms including Salesforce, ServiceNow, and WalkMe. This role offers an exciting opportunity to work across 20 sites in the UK, Ireland … NME. This role reports to the Product Lead - Salesforce and offers excellent development opportunities with a clear path to Product Lead position in the future. Key Responsibilities: Manage and support various IT platforms while ensuring SLA compliance Lead and motivate cross-functional teams during development projects Provide technical support and resolve customer queries Facilitate collaboration and communication among … team members Host workshops and maintain documentation Support product deployment with environmental considerations What we're looking for: Essential Previous experience in a Salesforce-related role Strong understanding of incident, problem, change, and release management processes Excellent stakeholder management skills, with excellent communication and relationship management Project management and IT proficiency Strong troubleshooting skills, with strong self disciplined time More ❯