2 of 2 Product Strategy Jobs in Dorset

Product Support Manager | Poole | Office-based (with flexibility) | £45,000 Are you a technically astute leader looking for that next step in your professional career? Rubicon are exclusively partnering with a rapidly growing , innovative sport technology business who are looking for an ambitious Product Support Manager to serve as the critical link across multiple teams inlcuding tecnical support … engineering and design. As Product Support Manager, you will benefit from: Autonomy to lead the full product lifecycle of cutting-edge embedded systems A collaborative environment working across engineering, operations, and commercial teams Exposure to global clients and elite sports organisations Opportunities to travel and represent the company at innovation forums A flexible working model with out-of … hours support rotation Influence over product strategy, roadmaps, and continuous improvement As Product Support Manager, your responsibilities will include: Leading the lifecycle of hardware-software products, from ideation to field support Acting as the primary escalation point for technical issues Managing the global technical support framework and ticketing system (Jira) Coordinating cross-functional teams to ensure product More ❯

Overall Purpose of the Role: To develop detailed system drawings and provide technical expertise that supports and enhances sales opportunities across Product lines. This role also involves supporting and managing strategic project execution from order placement through to customer sign-off, working closely with both internal teams and customers. Key Responsibilities: Supply the sales team with detailed system layout … utility/project schedules. Deliver professional and detailed system drawings and technical documentation to customers at advanced sales stages. Conduct technical presentations and in-depth discussions on the full product portfolio, including to powder handling subject matter experts. Create CAD drawings to support sales efforts using Autodesk 2D and Inventor software. Assist in preparing accurate equipment costings and contribute More ❯