5 of 5 Product Strategy Jobs in Glasgow

Join us as a Complaints Journey Manager at Barclays where you'll be primarily responsible for delivery on the strategy, transformation, and continuous improvement of the end-to-end complaints journey across Barclays UK. This role plays a critical part in ensuring we deliver a customer experience for complaints that builds trust, strengthens advocacy and drives lasting loyalty at … this important “moment of truth”. In this role, you’ll shape the complaints journey strategy to meet regulatory standards, customer needs, and business goals. You’ll lead transformation using data, insight, and design thinking to create a more seamless and empathetic experience. By embedding the voice of the customer, collaborating across teams, and driving measurable improvements, you’ll … sustainable technology based solutions that make a real impact. To be successful as a Complaints Journey Manager, you should have experience with: Demonstrated experience in customer journey management or product ownership Deep understanding of customer experience principles and journey transformation through technology Proven ability to lead strategic change using data, insight, and stakeholder engagement Experience working in a complex More ❯

Product Owner – Customer Query Management Location: Glasgow About the Role: Albany Beck is seeking an experienced Product Owner to play a pivotal role in leading the design, development, and implementation of innovative tooling and technology solutions that enhance an efficient, customer-focused query management process. This is a consultancy role with a focus on driving measurable improvements in … speed, efficiency, and quality of query resolution. Key Responsibilities: Define and own the product strategy and roadmap for query management platforms. Work closely with technology, operations, and front-line teams to prioritize initiatives that deliver the highest business value. Maintain and refine product backlogs, user stories, and acceptance criteria, ensuring they reflect strategic priorities. Champion agile ways … measure success in terms of efficiency, speed, and quality. Partner with Change and Operations teams to provide seamless end-to-end solutions. Skills & Experience Required: Solid experience as a Product Owner, ideally within financial services or commercial banking. Strong understanding of customer service workflows and query handling processes. Proven ability to convert business challenges into actionable technical requirements. Hands More ❯

Take full control of R&D strategy and shape the future of factory automation. You'll lead innovation in a high-impact environment, working with cutting-edge tech used by major global brands. With direct influence on product direction and a clear path to executive leadership, your engineering ideas won't just be heard they'll drive real … market. By driving innovation and managing high-level projects, you'll build your leadership experience and position yourself for future directorship opportunities. Your technical insight will shape long-term product strategy and sustainable competitive advantage. What you'll need • 10+ years industrial experience with a master's or higher in Mechatronics, Product Design, or Electrical/Mechanical More ❯

ongoing expansion of our DevOps capabilities. The successful candidate will report to the Director of Software Engineering and will collaborate with various internal teams, contributing significantly to SGS’s product and DevOps strategy. As a pivotal member of the SGS DevOps team, you will provide support to other DevOps engineers and the broader Product Development department for routine … to software development and support teams Collaborate with DevOps and Architecture teams to design and implement new Cloud and On-Premises environments. Work closely with Architects, Senior Developers, and Product Owners to refine, prioritise, and manage the DevOps backlog. Promote best practices and actively contribute to embedding a DevOps culture within the SGS Product Development team. Maintain and More ❯

the ongoing expansion of our DevOps capabilities. The successful candidate will report to the Director of Software Engineering and will collaborate with various internal teams, contributing significantly to SGSs product and DevOps strategy. As a pivotal member of the SGS DevOps team, you will provide support to other DevOps engineers and the broader Product Development department for routine … to software development and support teams Collaborate with DevOps and Architecture teams to design and implement new Cloud and On-Premises environments. Work closely with Architects, Senior Developers, and Product Owners to refine, prioritise, and manage the DevOps backlog. Promote best practices and actively contribute to embedding a DevOps culture within the SGS Product Development team. Manage the More ❯