Junior Product Support Analyst
- Hiring Organisation
- Auriol Resource
- Location
- CM1, Chelmsford, Essex, United Kingdom
- Employment Type
- Permanent
- Salary
- £20000 - £25000/annum + benefits
Product Support Analyst Location: Chelmsford, Essex (Hybrid – 1 day per week onsite, remainder remote) About the Role This is an exciting opportunity to launch your career in technology with a dynamic and growing team. As a Product Support Analyst … liaising directly with clients to deliver an outstanding customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. ...