1 of 1 Products Support Engineer Jobs in Lanarkshire

Job Opportunity: Product Support Engineer Location: Glasgow Contract: Permanent, 35 hours per week. About Our Client Talent Media is proud to collaborate with our distinguished client, a forefront innovator in enabling technologies tailored for industrial growth sectors. With expertise spanning diverse industries, they stand committed to excellence, reliability, and unwavering ethical standards. Renowned for pioneering advanced … solutions, our client consistently makes a meaningful impact in their field. Job Description We are seeking a dynamic Product Support Engineer who is passionate about delivering exceptional service and possesses a strong technical background, ideally in gas detection but not essential. This role offers an exciting opportunity for someone eager to serve as the first and … only point of contact for all customers, managing the full customer cycle from start to finish. Key Responsibilities Provide top-tier technical support via phone, email, and other channels. Efficiently diagnose and resolve customer issues to ensure high satisfaction. Collaborate cross-functionally to streamline customer issue resolution. Accurately document interactions and maintain detailed customer records. Conduct on-site More ❯